The RSIP provides year-round construction activities and the City of Cleveland, Department of Port Control has oversight of all the RSIP design and construction activities. The RSIP Construction Manager is directly involved in the process from beginning to end. Some of the duties include: bid preparation, contractor selection, contract execution, job performance, product assessment, final home inspection, payment authorization, and warranty fulfillment.

Design and construction phases of the program are contracted to licensed and bonded independent entities. Work performed may include, but not limited to, the following: scheduling and document administration, acoustical pre- and post testing, architectural designers and engineers, window and door installers, electrical engineers, heating, air conditioning, and ventilation contractors.

Once a Contractor has been selected to perform the work at your home, you will be contacted to schedule a visit for the Contractor to make final measurements for your home. The RSIP Construction Manager will accompany the Contractor and will be present at this and all other visits by the Contractor. The Contractor must do this with a sufficient lead-time to allow time for all materials to be ordered. At this time a list of pre-work items will be presented to the homeowner. This pre-work list must be completed by the homeowner prior to construction.

Once the final measurements have been completed the Contractor will submit a schedule of construction to the RSIP Construction Manager with proposed dates for working in all the homes in his contract. You will be contacted by mail with the scheduled construction period for your home. If you have a problem with your anticipated start date you may contact the RSIP Construction Manager’s office for assistance, bearing in mind that schedules have been set to coordinate with anticipated material deliveries and may be difficult to alter.

Once in your home the contractor has 10 working days (holidays and weekends are not included) to complete the General portion of the contract (windows and doors) and 5 working days (holidays and weekends are not included) to complete the Mechanical portion of the contract (furnace and electrical). During the actual construction a representative of the RSIP Construction Manager will be present at various times throughout the work period to inspect the work and verify that it is being completed as specified in the design documents. The Department of Port Control provides the Contractor with a code of conduct that is to be followed while he is working in your home.

Near the end of the construction period on your home, a final inspection will be conducted. This inspection will be made in your presence by the RSIP Construction Manager and a representative from each of the contractors performing work on your home. At this time, all operation of windows and doors will be checked along with the installation of all items recommended for your home. The RSIP Construction Manager will make a list of any outstanding items to be corrected or finished. This list is known as a "punchlist". It is given to the contractors so that they are aware of any items remaining and may finish these items within the specified work days. Once all punch list items have been completed you will be given a final acceptance date for the work completed at your home.

The Contractor performing the work at your home must warrant his work to be free from defects for a period of one year. During this one-year period you are asked to contact the RSIP Construction Manager with any problems. You will be provided with the appropriate warranties for the materials installed in your home. If you incur any problems after the one-year warranty period you are urged to contact the appropriate representative as indicated in your warranty package.

Code of Conduct                                                                                                                                      top

RSIP Construction Manager
MANAGERS OFFICE HOURS:

Monday through Friday – 8:00 a.m. to 5:00 p.m.

(216) 265-4684